Sales Operations Director （CONFIDENTIAL）
| Job Title: | Sales Operations Director （CONFIDENTIAL） |
| Our Client: | Steel distributor specializing in prime flat roll coated steel |
| Country: | United States |
| Location: | Fortlee, NJ |
| Specialisation: | Sales & Marketing |
| Salary: | |
| Job Reference: | 5825 |
| Contact Person: | Leah SHI Managing Consultant |
| Contact Email: | leah.shi@cesna.com |
| Job Published: | 2025-05-06 |
Position
Sales Operations Director
About Our Client
A leader in Coil Import, Processing and distribution
Job Summary
- We're seeking a proactive and results-driven Sales Operations Director .
- This pivotal role oversees the day-to-day operations of our core business and ensures scalable, efficient processes that support sustainable growth. The ideal candidate will also contribute to strategic partnership development and M&A activities alongside senior leadership.
Job Description
- Lead and optimize business operations related to sales coordination, supply chain, and
- logistics.
- Develop and implement operational strategies that improve efficiency, cost control, and
- service quality.
- Oversee vendor/supplier relationships and ensure accurate inventory flow, pricing, and
- profitability tracking.
- Monitor and report on steel-specific KPIs such as inventory turnover, order accuracy, and
- on-time delivery metrics.
- Ensure compliance with international trade and customs regulations, including
- familiarity with U.S. tariffs (e.g., Section 232), anti-dumping duties, and coordination
- with customs brokers.
- Identify and address operational gaps; lead continuous improvement initiatives across
- workflows and systems.
- Collaborate with sales and executive teams to align operations with customer needs and
- business growth objectives.
- Manage cross-functional communication across departments to maintain operational
- alignment.
- Build and maintain performance reporting systems, KPIs, and executive dashboards.
- Support business expansion, including participation in M&A evaluations and strategic
- partnership development.
Qualifications
- 8+ years of experience in business operations, logistics, or supply chain?preferably in
- industrial, B2B, or manufacturing settings.
- Prior leadership experience managing teams or cross-functional projects in an
- operations setting.
- Experience leading a team of sales professionals.
- Deep understanding of operational processes, including familiarity with customs
- regulations, tariffs, and international trade compliance.
- Strong problem-solving capabilities with a focus on resolving operational and
- vendor/customer-related issues.
- Strategic thinker with excellent analytical abilities and sound business judgment.
- Proficiency in MS Excel and PowerPoint for operational reporting and data analysis.
- Strong communication and coordination skills; ability to present operational insights
- clearly to leadership.
- Familiarity with ERP, CRM, or supply chain management systems.
- Self-motivated and organized, with the ability to manage multiple priorities
- simultaneously.
- Detail-oriented with a strong sense of ownership and accountability.
- Bachelor’s degree in Business, Operations Management, or a related field.
- Bilingual in English and Korean is required to support cross-border business activities.
- Industry experience working in industrial operations, B2B environments, or any related
- sectors.
- Experience serving buyers in sectors such as construction, energy, automotive, or related
- industries.
- Experience supporting strategic initiatives such as M&A evaluations, restructuring, or
- business partnerships.
- Advanced degree (MBA or equivalent) or professional certifications in Management and
- Operations Management, or a related field.
What's On Offer
Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
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