Sample Department Coordinator
| Job Title: | Sample Department Coordinator |
| Our Client: | Global Leader of textiles, fabric & wallcoverings |
| Country: | United States |
| Location: | NorthVale, NJ |
| Specialisation: | Supply Chain |
| Salary: | |
| Job Reference: | 5776 |
| Contact Person: | Carson ZHU Director |
| Contact Email: | carson.zhu@cesna.com |
| Job Published: | 2025-03-21 |
Position
Sample Department Coordinator
About Our Client
One of the leading contract and hospitality distributors of textiles focused on technological innovation and performance. The brand offers to interior designers and architects upholstery fabrics, wall covering, wall tiles, and acoustical solutions.
Job Summary
We are seeking a Customer Service to support our growing business. This person would be responsible for answering emails and calls related to customer and sales representative request, picking sample memos, sourcing alternate fabric options, shipping samples, updating the ERP system. And working with the sample manager to assist in coordinating new fabric launches. The candidate must be very detail oriented, organized, able to multi-task, time management, strong communication skills and collaborate with other team members.
Job Description
- - Pick / Process sample orders
- - Answer emails
- - Update CRM / Generate sample reports for sales team
- - Process Shipping Labels
- - Communicate with Customer Service and Sales teams
- - Label Printing processes for memo samples
- - Organize sampling process
Qualifications
- - A candidate with the willingness to learn over time
- - Interest in Customer Service
- - Must be detail oriented, highly organized, and proactive.
- - Experience with Microsoft Office (Excel, Outlook…)
- - Experience with Sales Force not required but a plus.
- - Team player willing to jump in and help.
What's On Offer
Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.
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