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Warehouse Supervisor / Operation Assistant Manager (TN)


Job Title: Warehouse Supervisor / Operation Assistant Manager (TN)
Our Client: A Global Logistics Service Provider
Country: United States
Location: Shelbyville, TN
Specialisation: Supply Chain
Salary:
Job Reference: 5697
Contact Person: Chris JO Senior Director
Contact Email: chris.jo@cesna.com
Job Published: 2025-02-13

Position

Warehouse Supervisor / Operation Assistant Manager (TN)

About Our Client

  • Leading logistics company that provides comprehensive logistics services around the world, including forwarding, warehousing and inland transportation (W&D), e-commerce, international express delivery, and SCM consulting.
  • Based on 380 networks around the world, over 10,000 logistics experts provide differentiated logistics services to over 13,000 customers in various industries.
  • Through this, we are ranked 6th in the world in maritime transportation and 1st in Korea in air transportation by handling large-scale cargo volume. We are connecting customers and global markets.
  • In addition, we are innovating the way we work through DX technologies such as AI and big data and logistics platforms, and are actively fostering new businesses with high future growth potential, such as batteries and e-commerce logistics.
  • In addition, by making ESG a key topic in corporate management, we are preparing for a sustainable future by strengthening carbon reduction and environmental/safety management across business areas and actively communicating with stakeholders.

Job Summary

Job Description

  • - Responsible for the administering of all Safety Programs and best practices.
  • - Actively supports AGM, and is also responsible for the local success of the DC Safety Committee program and incident reporting communication.
  • - Responsible for all warehouse operations and facilities
  • - Responsible for inventory and asset accountability and value
  • - Plan, organize, direct and control general operations within the distribution center
  • - Set up tools and resources for achieving Key Performance Indicators (KPI) metrics
  • - Oversee inventory control, shipping, and receiving operations to achieve performance goals and low damage levels
  • - Direct and promote training, team building and communication
  • - Determine staffing needs.
  • - Direct and oversee DC security and incident reporting protocol and safety programs.
  • - Direct and oversee all aspects of employee relations, including performance reviews and disciplinary issues, conducting performance reviews for GM’s direct reports and assuring OM, supervisors are conducting periodic reviews for their reports.
  • - Direct and oversee physical facility maintenance to provide a clean and safe working environment
  • - Plan and oversee correct equipment capacity for effective warehouse results.
  • - Oversee and enforce maintenance program for lift truck fleet.
  • - Direct and oversee warehouse supplies cost and required inventory levels to ensure smooth operation
  • - Report daily operational topics to Regional Operations Manager
  • - Oversees aspects of finance, assuring corporate accounting, budgeting and ensures purchasing procedures are implemented and controlled seeking our best pricing and structure.
  • - Direct and oversee development and maintenance of Standard Operating Procedures (SOP)
  • - Report KPI performance, accuracy, timing and damage results vs. standards.
  • - Coordinate and oversee employee training and development
  • - Promote open environment for employee feedback and suggestions for process improvement
  • - Research and verify root cause of charges for OSD

Qualifications

  • - Minimum 4-5 years supervisory experience in distribution or manufacturing environment.
  • - Bilingual in Korean and English is required
  • - High School Diploma or GED; BS/BA Degree preferred
  • - Proven success in maintaining quality, service, and client relationships in a high-paced setting.
  • - Experience working in team oriented, multi-shift environment.
  • - Proven competencies in MS Excel, Word, and Outlook.
  • - Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred.
  • - Ability to communicate logically, persuasively, and accurately, both orally and in writing.
  • - Ability to communicate on a one-to-one basis and before groups to obtain or provide information.
  • - Ability to work independently and complete assignments from minimal information or under general instructions.
  • - Ability to work under pressure of time and conflicting demands.
  • - Ability to develop and maintain effective working relationships with co-workers, supervisors, others.

What's On Offer

  • Work Environment:
  • The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • A large percentage of work time is spent in the container yard where temperatures are hot or cold (seasonally) and noise level can be moderate to high.


Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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Contact

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Chris Jo

+1 917 647 0782

chris.jo@cesna.com

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