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Warehouse Operations Manager


Job Title: Warehouse Operations Manager
Our Client: A Global Logistics Service Provider
Country: United States
Location: Livonia, MI
Specialisation: Supply Chain
Salary:
Job Reference: 5681
Contact Person: Chris JO Senior Director
Contact Email: chris.jo@cesna.com
Job Published: 2025-01-18

Position

Warehouse Operations Manager

About Our Client

  • Leading logistics company that provides comprehensive logistics services around the world, including forwarding, warehousing and inland transportation (W&D), e-commerce, international express delivery, and SCM consulting.
  • Based on 380 networks around the world, over 10,000 logistics experts provide differentiated logistics services to over 13,000 customers in various industries.
  • Through this, we are ranked 6th in the world in maritime transportation and 1st in Korea in air transportation by handling large-scale cargo volume. We are connecting customers and global markets.
  • In addition, we are innovating the way we work through DX technologies such as AI and big data and logistics platforms, and are actively fostering new businesses with high future growth potential, such as batteries and e-commerce logistics.
  • In addition, by making ESG a key topic in corporate management, we are preparing for a sustainable future by strengthening carbon reduction and environmental/safety management across business areas and actively communicating with stakeholders.

Job Summary

The individual performing this job function is empowered with adequate authority to exercise the required duties and responsibilities of the position to ensure that all work performed meets or exceeds the company. standards for safety, quality and productivity. This position requires excellent leadership skills along with the ability to facilitate and communicate the business workflow in a fast-paced distribution operation; oversee coaching and counseling of all associates and ensures a safe and productive work environment.

Job Description

  • - Plans, organizes, directs and controls all general operations within the warehouse.
  • - Responsible for achieving Key Performance Indicators (KPI) metrics.
  • - Manages customer/vendor relations.
  • - Reports daily operational topics to the Head of warehouse logistic operations.
  • - Maintains and develops Standard Operating Procedures (SOP)
  • - Manages inventory control, shipping, and receiving to achieve high performance and low damage levels. Reports accuracy, timing and damage results vs. standards.
  • - Responsible for determining staffing needs as volume and projects dictate.
  • - Responsible for DC security and safety programs.
  • - Manages all aspects of employee relations, including performance reviews and disciplinary issues, conducting reviews for GM’s direct reports and assuring OM, supervisors are conducting periodic reviews for their reports.
  • - Responsible for handling special projects.
  • - Maintain physical facility and ensure clean working environment.
  • - Keeps correct equipment capacity for effective cost-efficient warehouse results.
  • - Directs Maintenance and PM programs for lift truck fleet.
  • - Incorporates and manages all Safety programs and reporting
  • - Manages all supply vendors and purchasing.
  • - Manages all aspects of the distribution operations for the designated shift.
  • - Maintains a working knowledge of all operating systems pertaining to the work area.

Qualifications

  • - Minimum 5-6 years of supervisory experience in distribution or manufacturing environment or comparative schooling plus work.
  • - High School Diploma or GED; BS/BA Degree preferred
  • - Proven success in maintaining quality, service, and client relationships in a high-paced setting.
  • - Experience working in team oriented, multi-shift environment.
  • - Proven competencies in MS Excel, Word, and Outlook.
  • - Experience with WMS, LEAN/Six Sigma, inventory management, project leadership, and team building is preferred.
  • - Flexible to work all hours and job stability of no more than 3 jobs in the past 7 years
  • <Skill Requirements>
  • - Skill in interpersonal communication.
  • - Skill in using a personal computer and associated software applications including word processing, spreadsheets, and databases.
  • - Clamp-certified (Preferred).

What's On Offer



Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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Contact

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Chris Jo

+1 917 647 0782

chris.jo@cesna.com

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