Worldwide recruitment company

Director of New Business Development

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Position

Director of New Business Development

About Our Client

Leading Cosmetic Contract manufacturing?

Job Summary

• Lead, train and support members of his/her the team to gain new opportunities and
• support customers. The role includes serving as the main point of contact for all
• new developments and management of the customer’s account ensuring a
• resilient customer relationship. This role is responsible for ensuring customer
• satisfaction while working with internal teams to deliver exceptional product with on
• time and in full delivery and coordinate on all details involved in making the
• finished product from development through to launch.

Job Description

• - Lead the team on new customer outreach and lead generation, initiating
• company introduction to new prospect customers and scheduling and
• conducting customer calls to present new innovations.
• - Manage the team in preparation of Monthly projections to stay on track with
• targets and update strategies as needed.
• - Ensure team executes the development of customer strategies, products, and
• services with clear communication from cross functional teams.
• - Follow up and manage team to ensure their follow up on projects/opportunities
• from marketing presentations and initiations.
• - Serve as a primary point of contact for new inquiries, developments and
• execution of launches.
• - Source Packaging as needed to meet customer expectations along with
• reviewing compatibility between formula and packing with internal partners to
• provide the quality the customer is anticipating.
• - Generate and manage feasible timelines with cross-functional teams and
• customer to insure on time deliverables are met.
• - Work closely with finance and internal teams to provide accurate costing within
• the gross margin targets and review any changes that may need to be done in
• order to meet internal and customer targets.
• - Generate, publish, and follow-up on all documentation associated with
• development and launch of a product, which includes regulatory documents,
• requesting part numbers, updating Bills of Material, managing customer
• purchase orders, and quality documentation correlating to product launches.
• - Attend meetings with discussions of customer orders when relating to
• production plans/schedules, quality, receiving, and shipping, ect.
• - Manage customer visits to include coordinating participation by other Cosmax
• team members.
• - Manage and update deliveries in system of customer provided materials for
• new product launches and ensure smooth delivery and receiving of such
• materials as required.
• - Providing reporting for customer orders externally (customers) and internally
• as needed with validation that the information provided is aligned externally
• and internally.
• - Provide reporting to management on project trackers, projections, open order
• reports and other reports as requested.
• - Work with planning team to expedite schedules where necessary and provide
• production planning information to customers as needed
• - Problem solve cross-functionally to insure customer satisfaction and proactive
• approach.
• - Issue delivery requests to our shipping group, and assist with any coordination
• between C's shipping, Customer and 3pLogistics groups.
• - For any PO cancellations / delays of new launches, work with internal teams to
• gather details allowing you to issue liability details to customers in timely manner
• and support quick resolution.

Qualifications

• - In-depth knowledge and experience in Cosmetic/Skincare industry with Key
• Brands.
• - Strong Project Management Skills required.
• - Ability to communicate clearly and effectively.
• - Knowledge of MS Excel, Word & PowerPoint
• - Ability to set objectives.
• - Broad knowledge of total manufacturing processes and planning.
• - Ability to identify, evaluate, and resolve complex issues.
• - Strong interpersonal skills and the ability to work well with others.
• - Ability to apply required policies and procedures.
• - Detail oriented and be able to multi task.
• - Ability to work long hours and flexible work schedule.
• - Ability to work in a team environment and work independently.
• - Ability to lead and mentor a team
• - Knowledge of SAP functions (preferred but not required)

What's On Offer

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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