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Technical Coordinator

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Position

Technical Coordinator

About Our Client

One of the fastest growing companies in the home comfort sector in North America and is now the leader in condensing technology, providing condensing tankless water heaters, combi-boilers, wall-hung boilers, and advanced water treatment solutions.

Job Summary

A candidate that can work closely with Company's Technical Coordinator Team to gather and organize data and compile reports for management. Act as liaison between Irvine and Korea HQ.

Job Description

• Responsibilities:
• - Effectively communicate with various company personnels regarding product issues, changes, and new product development on assigned product(s).
• - Routinely update and distribute new technical information to Technical Managers and team members.
• - Assist in quality control measures including return unit/parts testing and field reported issues on all company products, assist on companyMate products as needed.
• - Research new technological developments and regulation changes in the market to assist in product development.
• - Coordinate and support testing/operations of new and ongoing prototype testing and installations in the field.
• - Visit various residential and commercial sites with others to provide technical and translating support.
• - Assist in improving existing technical information, communications, and processes for company-to-outside communications (manuals, technical bulletins, training, etc.)
• - Maintain open communication with other departments and/or outside sales representatives in the resolution of issues or concerns.
• - Assist in purchasing various HVAC tech related equipment and parts based on HQ’s request.
• - Coordinate high priority domestic and international shipments utilizing DHL, FedEx, a freight forwarder, and other shipping methods.
• - Utilize SAP and other company proprietary software to gather data, support personnels, and update product information.
• - Once per quarter, travel domestically or to Canada for 2 to 3 days

Qualifications

• Requirements:
• - Must be able to understand, speak, and write Korean
• - Must be fluent in English with excellent verbal, written and interpersonal skills.
• - Experience with Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook)
• - Effective collaboration and team player.
• - Organizational, time management and priority skills are a must.
• - Once per quarter, travel domestically or to Canada for 2 to 3 days
• Preferred Qualifications:
• - Ability to translate technical documents from Korean to English.
• - Experience or understanding of Korean work culture.
• - Experience in SAP a plus.

What's On Offer

• 1. Dental, Vision, Health 100% cover, (has Pet Insurance)
• 2. 401k 5% match.
• 3. Paid holidays 10.5 days
• 4. PTO: 10 days for new employee, more later
• 5. 200/month allowance for Gas, Gym,
• 6. Company product discount
• 7. LinkedIn Study reimbursement
• 8. No Visa sponsor

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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