Worldwide recruitment company

Branch Manager  (Closed)

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Position

Branch Manager

About Our Client

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Job Summary

• The Branch Manager is responsible for the administration and efficient daily operation
• of a full service branch office, including operations, lending, product sales, customer
• service, and security and safety in accordance with the Bank's objectives.
• Ensures compliance with established Bank policies and procedures. Demonstrates
• knowledge of, adherence to, monitoring and responsibility for compliance with state
• and federal regulations and laws as they pertain to this position including but not
• limited to the following: GLBA(Gramm-Leach-Briley Act) , Regulation Z (Truth in Lending
• Act), Regulation DD (Truth in Savings Act) Regulation B (Equal Credit Opportunity Act),
• Dodd?Frank Wall Street Reform and Consumer Protection Act (Dodd Frank Act), Elder
• Abuse Laws, Bank Secrecy Act in conjunction with the USA PATRIOT Act, Anti-Money
• Laundering and Customer Information Program, Right to Financial Privacy Act (state and
• federal) and Community Reinvestment Act.

Job Description

• 1. Develops new deposit and loan business
• 2. Provides a superior level of customer relations and promotes the sales and service
• culture through coaching, guidance and staff motivation
• 3. Achieves individual and branch sales goals through new business sales, referrals and
• retention of account relationships.
• 4. Provides leadership, training and supervision; delegates day to day operations to
• the Branch Services Manager or other branch personnel.
• 5. Responsible for attaining established Bank and branch goals through active
• participation in sales management and officer call programs.
• 6. Participates in community affairs to increase the Bank's visibility and to enhance
• new and existing business opportunities.
• 7. Evaluate weekly or monthly sales data and report sales results to bank management.8. May prepare
• financial and regulatory reports required by laws, regulations, and
• board of directors.
• 9. Assist customers to resolve complaints and account problems.
• 10. Provide and educate customers on additional ways to access the bank including
• mobile and online services.
• Supervisory Responsibilities
• 11. Actively identify, coach, develop, motivate and support employees so that they can
• provide superior service to every customer.
• 12. Set employees up for success by setting clear objectives for the branch and for
• each employee, and monitor progress and track results.
• 13. Achieve a positive employee experience and build a high performing team that
• prioritizes controls and drives business results.
• 14. Develop individuals’ skills and help them plan their long-term career goals
• 15. Recruit top talent and forecast staffing/scheduling needs to ensure adequate staff
• is on hand to support our customers
• 16. Carry out supervisory responsibilities in accordance with the organization's policies
• and applicable laws.
• 17. Treats people with respect; keeps commitments; inspires the trust of others; works
• ethically and with integrity; upholds organizational values; accepts responsibility for own
• actions.
• 18. Demonstrates knowledge of and adherence to EEO policy; shows respect and
• sensitivity for cultural differences; educates others on the value of diversity; promotes
• working environment free of harassment of any type; builds a diverse workforce and
• supports affirmative action.
• 19. Follows policies and procedures; completes tasks correctly and on time; supports
• the company’s goals and values.
• 20. Performs the position safely, without endangering the health or safety to
• themselves or others and will be expected to report potentially unsafe conditions. The
• employee shall comply with occupational safety and health standards and all rules, regulations and
• orders issued pursuant to the OSHA Act of 1970, which are applicable to
• one’s own actions and conduct.
• 21. Performs duties specific to the position and other functions as assigned.

Qualifications

• ?Candidates that are bilingual in Mandarin or Korean and English Preferred.
• ?High School Diploma and at least two years of college with an emphasis in
• accounting, finance or marketing; five or more years of banking or retail finance
• experience as well as three or more years of supervisory experience; OR any equivalent
• combination of experience and/or education from which comparable knowledge, skills
• and abilities have been achieved.
• ?Intermediate experience, knowledge and training in all banking operational and
• lending activities and terminology.
• ?Intermediate skills in computer terminal and personal computer operation,
• mainframe computer system, word processing, typing and spreadsheet software
• programs to meet the needs of the position.
• ?Intermediate math skills; ability to calculate interest, commissions, proportions, and
• percentages; balance accounts; add, subtract, multiply and divide in all units of measure,
• using whole numbers, common fractions and decimals; locate routine mathematical
• errors; compute rate, ratio and percent, including the drafting and interpretation of bar
• graphs.
• ?Exceptional verbal, written and interpersonal communication skills, with the ability to
• apply common sense to carry out instructions and instruct others, train personnel, write
• reports, correspondence and procedures, and speak clearly to customers and
• employees.
• ?Thorough understanding of management procedures; ability to plan department or
• Company activities (setting objectives, developing strategies, budgeting, and developing

What's On Offer

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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