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Operations Leader

Job Title: Operations Leader
Our Client: A Global Logistics Company
Country: United States
Location: Dalton, GA
Specialisation: Supply Chain
Salary: $50,000-$100,000
Job Reference: 4669
Contact Person: Chris JO Director
Contact Email:
Job Published: 2023-03-03


Operations Leader

About Our Client

Our client achieves the business goals of Fortune 500 and other leading companies by designing, integrating, managing and adapting customized supply chain solutions. As a Lead Logistics Partner (LLP), third-party logistics (3PL) provider and supply chain consultant, the company delivers value by reducing total system costs, transforming business processes, improving service to customers and facilitating growth and change.

Job Summary

The Operations Leader is responsible for directing and engaging employees and Team Leaders in our Logistics Center to achieve productivity goals. The Operations Leader will manage Team Leaders and will spend most of the time coaching and leading the operations team to efficiently and safely achieve production and quality goals. The role will collaborate with various our teams on implementing initiatives and coordinating resources to implement solutions and training.

Job Description

  • Provide Leadership
  • - Communicate clear expectations
  • - Excite and empower the team
  • - Deliver on our promise to employees
  • - Collaborate with the Customer Operations and Operations Optimization leaders to drive efficiency and consistency
  • Manage the Workforce Team Leaders
  • - Train Team Leaders and hold them accountable for performance
  • - Ensure Team Leaders are observing, training and coaching operations employees to drive performance
  • - Conduct regular team meetings
  • - Walk the floor and create a strong presence in the Logistics Center
  • - Provide consistent messaging and communications
  • - Connect employees to the company and the Customer’s business objectives
  • Deliver Performance (including Safety, Quality, Productivity & Customer Requirements)
  • - Implement action plans to deliver results
  • - Manage a staffing plan to drive results
  • - Review employee & shift performance with Team Leaders
  • - Drive cost reduction initiatives and continuous improvement activity
  • - Support Team Leader efforts to improve operational performance
  • Oversee the Workplace Environment
  • - Ensure the building is clean, safe and damage is being addressed and managed
  • - Troubleshoot problems and remove obstacles so that Team Leaders can properly manage their shift
  • - Ensure systems are set up appropriately and processes are adhered to, allowing operations employees to be productive
  • - Manage the environment to ensure throughput and make the system work
  • Liaison with O2 and CO functions


  • Required
  • - Bachelor’s degree
  • - 3-5 years of experience supervising employees and managing leaders
  • - Skills in leadership, organization, communication and cross functional teamwork
  • - Understanding of warehousing operations with experience in a distribution and/or manufacturing environment
  • - Emphasis on safety is extremely important
  • Preferred
  • - Familiarity with MHE
  • - Familiarity with Microsoft Office applications including Excel and Word
  • - Familiarity with warehouse management systems or Red Prairie WMS is a plus
  • Personal Qualities
  • - Ability shift priorities easily, and multi-task in a highly transactional environment
  • - Excellent problem solving skills
  • - Ability to engage with the workforce and leadership teams and create a positive environment and culture

What's On Offer

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.

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Chris Jo

+1 917 647 0782

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