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Service Technician (South Korea)

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Position

Service Technician

About Our Client

Our client is seeking a Service Technician to provide technical support, commissioning, maintenance, and troubleshooting services for HVAC equipment across South Korea. The successful candidate will work closely with customers, service partners, and internal technical teams to ensure reliable equipment performance and high customer satisfaction.

Job Summary

responsible for commissioning, preventive maintenance (PM), troubleshooting, and repairing Geoclima equipment (chillers, heat pumps, and refrigeration systems) at customer sites across South Korea. Key responsibilities include providing technical support to customers, preparing service reports, and coordinating efforts to ensure maximum customer satisfaction.

Job Description

• Field Service Operations & Maintenance
• Perform initial commissioning, setup, and performance testing for chillers, heat pumps, and refrigeration units.
• Conduct scheduled preventive maintenance (PM) to ensure optimal efficiency and extend equipment lifespan.
• Rapidly diagnose and repair complex mechanical, electrical, refrigeration, and control issues on-site.
• Maintain precise service documentation, diagnostic logs, and maintenance reports.
• Technical Support & Partner Training
• Provide remote and on-site technical assistance to end-users, facility managers, and service partners.
• Assist in conducting technical training on best practices, operational procedures, and system safety.
• Investigate, document, and resolve warranty-related issues in compliance with company standards.
• Customer Success & Relationship Management
• Build strong, trusting relationships with customers and local service partners.
• Consistently achieve service KPIs, meet project deadlines, and fulfill response-time targets.
• Gather on-site technical feedback and operational data to support continuous product improvement (R&D).
• Operations & Business Support
• Manage service administrative tasks, including logistics tracking, parts inquiries, and service sign-offs.
• Identify and propose equipment upgrade or retrofit opportunities during routine maintenance visits.
• Field Safety & Compliance
• Ensure strict compliance with local safety regulations, environmental standards, and company risk guidelines.
• Maintain safe handling procedures for refrigerants, electrical panels, and heavy HVAC tools.

Qualifications

• Education & Technical Knowledge
• Required: Technical qualification or degree in Refrigeration & Air Conditioning, HVAC, Mechanical Engineering, Electrical Engineering, or a related field.
• Preferred: Familiarity with Building Management Systems (BMS), communication protocols (Modbus, BACnet), and Turbocor oil-free centrifugal compressors.
• Proficiency in standard software applications (Microsoft Office Suite).
• Experience
• Required: Proven hands-on experience in servicing and repairing commercial HVAC equipment, chillers, heat pumps, or industrial refrigeration systems.
• Preferred: Prior experience in a Field Service Engineer role within the HVAC or industrial cooling sector.
• Mobility & Languages
• Language: Native or fluent proficiency in Korean. Conversational to professional proficiency in English (written and spoken) is strongly preferred.
• Travel: Ability to travel regularly to customer sites throughout South Korea.
• Licensing: Valid driver’s license is required.

What's On Offer

• 1. Allowances & Bonuses
• Meal Allowance: KRW 880,000 / year (Fixed allowance for all MKO employees).
• Local Profit Sharing Bonus: Target of 1 month base salary (performance-based).
• 2. Work Tools & Operational Support
• Company Vehicle: Provided for field service and business travel.
• Specialized Tools: Professional HVAC and refrigeration service equipment supplied.
• Flexible Work Schedule: 38 hours/week (flexible shifts between 06:00 and 17:00).
• 3. Reporting Line & Growth
• Direct Report: Service Manager / Service Director APAC.
• Career Growth: Global organization exposure within Munters Group with technical training opportunities.
• **Reporting Line: Reports directly to the Service Manager / Service Director APAC
• *** 1. Working Hours
• On Client Visits: Flexible working hours based on site requirements.
• Non-Visit Days / Standard Days: Regular working hours are 08:30 ? 17:00.
• 2. Vehicle & Transportation
• Personal Car Usage: Candidates will use their own personal vehicle for field service travel instead of receiving a company-owned vehicle.
• Vehicle Allowance: The company will provide a vehicle depreciation allowance to cover vehicle usage and wear-and-tear costs.

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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