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Process Expert (IT)

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Position

Process Expert (IT)

About Our Client

Job Summary

Process Expert (IT)

Job Description

• Job Responsibilities
• 1. Process System Planning and Design
• - Framework Development: Oversee the annual work plan for the company's process system, establish a hierarchical framework for enterprise processes, build an enterprise-level process system from scratch, and lead the top-level design, standardisation, and continuous optimisation of business processes.
• - Methodology Development: Establish process management standards, tool templates, and optimisation methodologies.
• - Policy Management: Review and publish process documentation, compile corporate process manuals, ensuring alignment with business compliance requirements.
• - Performance Management: Monitor process performance, effectively identify bottlenecks and corresponding performance metrics, formulate and refine performance process rules.
• 2. Business Diagnosis and Improvement
• - Conduct process diagnostics to analyse operational pain points, identify efficiency bottlenecks, design optimisation solutions and drive implementation to enhance business operational efficiency;
• - Possess process design methodologies and practical experience, capable of defining process activities and role responsibilities through scenario-based approaches;
• 3. Process Transformation Project Management
• - Lead or deeply participate in enterprise-level process transformation projects (e.g., digital transformation, organisational process reorganisation), with experience in cross-departmental collaboration to drive change implementation;
• - Manage the full lifecycle of process transformation projects, encompassing requirements analysis, solution design, pilot rollouts, and effectiveness evaluation.
• 4. Cross-departmental Collaboration and Empowerment
• - Foster cross-departmental process coordination mechanisms to resolve execution conflicts and ensure effective implementation;
• - Cultivate process management awareness within business units, driving internal advocacy and training on process culture, tools, and methodologies.

Qualifications

• Job Requirements
• 1. Experience and Background
• - Bachelor's degree or higher, preferably in Industrial Engineering, Management Science and Engineering, MBA or related disciplines;
• - Minimum 5 years' process management experience, including at least 3 years leading or deeply involved in establishing process systems from scratch;
• - Proficiency in process development within at least one business domain (R&D/IPD, Marketing/LTC, Supply Chain/ISC, etc.); candidates with cross-domain experience preferred;
• - Hands-on experience in process transformation projects; familiarity with change management methodologies (e.g., Six Sigma, BPM, IPD); candidates with proven success records preferred.
• 2. Core Competencies
• - Proficiency in process modelling tools (e.g., Visio, ARIS, EPROS), with expertise in data-driven process optimisation;
• - Rigorous logical reasoning and systematic thinking, enabling rapid identification of business pain points and formulation of solutions;
• - Excellent cross-departmental communication and project management skills, capable of driving senior-level consensus and resource coordination.
• 3. Preferred Qualifications
• - Experience in process management within large-scale manufacturing or high-tech enterprises;
• - Background at Huawei/Midea preferred;
• - Hold certifications such as TOGAF, PMP, Six Sigma Black Belt, or BPM.

What's On Offer

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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