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Quality Assurance Technician

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Position

Quality Assurance Technician

About Our Client

Since 2006, Company has become the leader in condensing technology, providing condensing tankless water heaters, combi-boilers, and wall-hung boilers.

Job Summary

The Quality Assurance Department division is responsible for all labor issues associated with warranty regarding the tankless water heater and boiler units. The ideal candidate for the Quality Assurance Technician position should have and demonstrate a strong team ethic and the ability to work autonomously under their own initiative, while taking direction from QA Lead. The post holder should have administrative experience with good communication skills and an aptitude for attention to detail.

Job Description

• Responsibilities:
• 1. Daily Returns Spreadsheet report
• - Research each returned unit using CIC/SAP
• - Summarize Return Reason
• 2. Physical Unit Return Inspection (Key Focus)
• - Inspect and Test (when applicable) all units requested by Management Team and Tech Coordinator
• - Create Individual Inspection report based on findings
• - Document photos and report on server
• - Follow up Technical Team as necessary
• 3. Part Return Inspection (when necessary)
• - Inspect all parts requested by Management Team and Tech Coordinator
• - Create individual inspection report based on findings
• - Document photos and report on server
• - Coordinate shipment of parts returns to Korea teams
• - Dispose/recycling of parts not required to be sent back to Korea

Qualifications

• - Bilingual in Korean and English
• - Advanced in Microsoft Office, specifically Excel.
• - Extensive organizational skills, be able to prioritize tasks
• - Effective time management and organizational skills.
• - Able to manage productivity goals and quality standards.
• - Excellent attention to detail.
• - Ability to physically lift units with assistance up to 150 pounds in weight.
• - 1-3 years of experience in an administrative field.
• - Collaborate effectively within the department and cross-functionally
• Preferred Qualifications:
• - Four-year degree from an accredited college/university preferred.
• - Ambition to grow and take on new assignments/skills as needed.
• - Technical knowledge of tankless water heaters and boilers preferred

What's On Offer

• 1. Dental, Vision, Health 100 % cover, (has Pet Insurance)
• 2. 401k 5% match.
• 3. Paid holidays 10.5 days
• 4. PTO: 10 days for new employee, more later
• 5. 200/month allowance for Gas, Gym,
• 6. Company product discount
• 7. LinkedIn Study reimbursement
• 8. No Visa sponsor

Apply online or feel free to contact us directly for more information about the opportunity. Due to the high volume of applicant, we regret to inform that only shortlisted candidates will be notified. Thank you for your understanding.


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